PRIVACY POLICY
Updated and effective from Jan 2025
This Privacy Policy describes the policies of Travel Seen Limited, registered office at Stanhope House, Mark Rake, Bromborough, Wirral CH62 2DN, United Kingdom of Great Britain and Northern Ireland. email: contactus@travelseen.co.uk on the collection, use and disclosure of your information that we collect when you use our website Home – TravelSeen (the “Hub”). By accessing or using the Hub, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy.
If you do not consent to the same, please do not access or use the “Hub”.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the “Hub”. The revised Policy will be effective 180 days from when the revised Policy is posted in the “Hub” and your continued access or use of the “Hub” after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect:
We will collect and process the following personal information about you:
Name
Email
Phone
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Customer feedback collection
Support
Administration info
Manage customer enquiry
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Analytics
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the “Hub” violates any third-party rights. If the “Hub” or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Retention of Your Information:
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at contactus@travelseen.co.uk We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the service for which your information was sought.
Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to enhance your browsing experience by remembering your preferences or providing personalized content. Cookies also help us improve the performance of our website, analyse user behaviour, and provide additional security.
How We Use Cookies
Our website uses both first-party and third-party cookies for the following purposes:
Cookie Consent and Management
We will only use non-essential cookies (such as third-party cookies for tracking or advertising) with your explicit consent. You can manage your cookie preferences at any time by clicking the “Manage Cookies” button. This will allow you to update your preferences or withdraw consent.
Withdrawing Consent: You can withdraw your consent to the use of non-essential cookies at any time by revisiting your preferences.
To block or delete cookies, you can also adjust your browser settings. Below are instructions on how to manage cookies in the most popular browsers:
For any other browser, please consult the browser’s help documents for cookie management instructions.
Third-Party Cookies and Data Processing
Some of the cookies set on this website may belong to third-party services, including but not limited to analytics tools, advertising platforms, and social media sites.
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email us at contactus@travelseen.co.uk
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